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Innovative Technology
and Solutions
Innovative Technology and Solutions
Our Services
Managed Services
Based on methodologies focused on service quality “ITIL, COBIT, LEAN”).
Service Desk
Our solutions provide technical and customer support through different communication channels. We efficiently resolve problems, answer claims and respond queries.
Platform Support
We conduct the preventive and corrective maintenance of physical or virtual servers in all the existing technologies, providing optimal services 24/7.
Desk Side Support
We manage the resolution of second-level micro informatics incidents. We provide support to critical and more complex incidents by either centralizing or distributing resources depending on the location of our clients’ offices.
Contact Center
We reach our clients’ users by delivering the information they need to meet their business objectives. We use different methodologies and communication channels to sell a product, launch a service or product or to implement a traceable commercial strategy effectively.
Innovation and Transformation Services
We design and implement services that may include software solutions that always meet our client-defined business requirements.
Testing Factory
We assure the quality of the software applications we develop, thus ensuring our clients’ complete satisfaction both in terms of functionality and performance. Likewise, we make sure that each of the system’s element or component is adequately integrated, under the following modalities:
- Functional testing
- Automated testing
- Performance, load, stress and vulnerability testing
- Quality testing on software code
Software Development
We develop custom software according to our clients’ needs. Offering software maintenance based on different technologies, platforms and methodologies providing our clients with an innovate business oriented vision.
Development Cells
We deliver our software design and development services either remotely or on site. To deliver these services as efficiently as possible, we provide a development team that can fit various profiles which are adapted to the needs identified during the delivery process, always taking into account the efficient management of the resources allocated.
IT Consulting services
All our consulting services start with aligning the solution with the client’s expectations and business objectives, based on expert analysis and applying the best market practices.
Staff Management Services
Headhunting, Comprehensive Recruitment and Talent Retention Solutions.
IT Professional Management
In a world where IT talent is scarce, we deliver a key service: we cover the positions our clients require whether it is by means of expert man hours from our in-house staff or by providing selection, follow-up and retention services so that our clients can recruit the best qualified IT professionals. Our process applies the best practices and ensures excellent results in due time and proper form, and we monitor results through regular performance reports. We manage the employment life-cycle from point to point to both meet our clients’ expectations and retain the best talents.
Non IT Professional Management Services
We recruit, hire and manage human resources to cover all the non-IT positions required by a company, whether they are needed on a permanent or on a seasonal basis. We strive to cover positions as diverse as reception, customer service, courier and marketing, among others, with an approach defined by transparency and flexibility.
Staff Recruitment
We provide a comprehensive Staff Recruitment solution to best meet each of our client’s needs. We optimize the selection process by applying recruitment strategies that enable us to attract the best profiles in the shortest time possible.
Solutions as a Service
We develop state-of-the-art solutions that include the SaaS (Software as a Service) modality. These solutions allow the client to pay for the services they consume at predictable rates.
We offer an inclusive package that covers all maintenance and support costs of the SaaS solution.
About us
We are a regional company that provides innovative technology services and solutions.
We specialize in providing Information Technology, Innovation and Managed Services.
Mission
Interpret and resolve needs through networking, always going to the extra mile.
Vision
Seek to combine our deep understanding of market needs with our unique human and professional qualities to deliver innovative solutions that exceed the market’s expectations.
Quality Certifications: ISO 9001-2015
+
0
employees throughout
Latin America
Latin America
+
0
years of experience in the
IT market
IT market
Our Values
Integrity
Reliability
Sustainable business and relationships
Teamwork
Commitment
Communication
Why Ecosistemas?
Regional Coverage
• We have a thorough understanding of the regional market.
• We have ample experience in providing outsourcing solutions for each of the countries in such a diverse region.
• We network with professionals and entrepreneurs in each area or country to develop business relations, create and further business opportunities, share information and seek potential clients.
Start-Up
• We deliver streamlined processes, infrastructure and resources to facilitate the activities of each start-up or client we work with.
• We swiftly and efficiently adapt each solution to the existing structures and requirements.
Knowledge and Experience
• Our proven track-record in the development of successful solutions is a testament to the knowledge and expertise we leverage to add value to each service we deliver.
• The expertise we have accumulated enables us to understand each client’s unique needs, and makes us versatile when it comes to providing customized solutions.
Quality and Commitment
• We have been operating in the market for more than 25 years, always delivering quality-based value services.
• Quality and Commitment are the pillars underpinning every service that we provide to all our clients.
Loyalty
• At Ecosistemas, we forge long-term relationships.
• Our main tool to develop strong and long-lasting relationships is the outstanding quality of the services we deliver.
Flexibility
• We are always ready to tailor our solutions to our clients´ needs, no matter how big the challenge.
• Each client is unique: our versatility enables us to deliver a comprehensive, customized service.
OUR CLIENTS
CONTACT US
ARGENTINA
ECOSISTEMAS
+54 11 5353 5000
info@ecosistemas.com.ar
+54 9 11 5914-3452
San Martín 969, 3º Floor
City of Buenos Aires C1004AAS
República Argentina
MEXICO
ECOSISTEMEX
+5255 6717 – 4100
info@ecosistemasmexico.com
+52 1 55 4044-0762
Sócrates #141, Floor 1
Col. Polanco, Miguel Hidalgo Delegation
C.P. 11560, Mexico, D.F.
CHILE
ECOSISTEMAS CHILE LTDA.
info@ecosistemasglobal.com
+54 9 11 5914-3452
Padre Mariano N° 10
Of. 1209, Don Manuel Building,
Providencia, Santiago de Chile
BRAZIL
ECOSISTEMAS do BRASIL
info@ecosistemasglobal.com
Rua Viradouro 123
6º andar, Itaim Bibi Sao Paulo, CEP 04538-110
USA
ACONCAGUA SOFTWARE Corp
info@ecosistemasglobal.com
MIAMI: 20900 NE 30th. Ave.
Suite 200. Aventura. FL 33180. USA
