Innovative Technology and Solutions
Based on methodologies focused on service quality “ITIL, COBIT, LEAN”).
Our solutions provide technical and customer support through different communication channels. We efficiently resolve problems, answer claims and respond queries.
We conduct the preventive and corrective maintenance of physical or virtual servers in all the existing technologies, providing optimal services 24/7.
Desk Side Support
We manage the resolution of second-level micro informatics incidents. We provide support to critical and more complex incidents by either centralizing or distributing resources depending on the location of our clients’ offices.
Contact CenterWe reach our clients’ users by delivering the information they need to meet their business objectives. We use different methodologies and communication channels to sell a product, launch a service or product or to implement a traceable commercial strategy effectively.
Innovation and Transformation Services
We design and implement services that may include software solutions that always meet our client-defined business requirements.
We assure the quality of the software applications we develop, thus ensuring our clients’ complete satisfaction both in terms of functionality and performance. Likewise, we make sure that each of the system’s element or component is adequately integrated, under the following modalities:
- Functional testing
- Automated testing
- Performance, load, stress and vulnerability testing
- Quality testing on software code
We develop custom software according to our clients’ needs. Offering software maintenance based on different technologies, platforms and methodologies providing our clients with an innovate business oriented vision.
We deliver our software design and development services either remotely or on site. To deliver these services as efficiently as possible, we provide a development team that can fit various profiles which are adapted to the needs identified during the delivery process, always taking into account the efficient management of the resources allocated.
IT Consulting servicesAll our consulting services start with aligning the solution with the client’s expectations and business objectives, based on expert analysis and applying the best market practices.
Staff Management Services
Headhunting, Comprehensive Recruitment and Talent Retention Solutions.
IT Professional Management
In a world where IT talent is scarce, we deliver a key service: we cover the positions our clients require whether it is by means of expert man hours from our in-house staff or by providing selection, follow-up and retention services so that our clients can recruit the best qualified IT professionals. Our process applies the best practices and ensures excellent results in due time and proper form, and we monitor results through regular performance reports. We manage the employment life-cycle from point to point to both meet our clients’ expectations and retain the best talents.
Non IT Professional Management Services
We recruit, hire and manage human resources to cover all the non-IT positions required by a company, whether they are needed on a permanent or on a seasonal basis. We strive to cover positions as diverse as reception, customer service, courier and marketing, among others, with an approach defined by transparency and flexibility.
We provide a comprehensive Staff Recruitment solution to best meet each of our client’s needs. We optimize the selection process by applying recruitment strategies that enable us to attract the best profiles in the shortest time possible.
Solutions as a Service
We develop state-of-the-art solutions that include the SaaS (Software as a Service) modality. These solutions allow the client to pay for the services they consume at predictable rates.
We offer an inclusive package that covers all maintenance and support costs of the SaaS solution.
We are a regional company that provides innovative technology services and solutions.
We specialize in providing Information Technology, Innovation and Managed Services.
Interpret and resolve needs through networking, always going to the extra mile.
Seek to combine our deep understanding of market needs with our unique human and professional qualities to deliver innovative solutions that exceed the market’s expectations.
Quality Certifications: ISO 9001-2015
Sustainable business and relationships